Frequently Asked Questions

The Studio

  • We are on the Fourth Floor of Studio 65 - the same building as Bett Gallery.
    Level 4, 65 Murray St, Hobart/nipaluna. 

    To find us, head through the glass doors next to Lush Cosmetics and take the elevator or stairs up to level four.

  • Folde Yoga School welcomes all levels! Our classes are designed for everyone, from beginners to advanced practitioners.

    If you’re really unsure, start with our Yoga Basics class.

  • To ensure we receive your message and can assist you promptly, please email us at hello@foldeyoga.com

    As a small team, we only provide customer support via email. As a small team, we're only able to provide support via email. We don't monitor Instagram DMs or Momence in-app messages regularly.

    Please send all enquiries to hello@foldeyoga.com

  • Absolutely! Our Yoga Basics classes are great starting points for beginners, but we welcome all levels in all classes.Please let the teacher know you are new to yoga and always practice at your own pace.

  • Comfortable clothing that you can stretch and easily breathe in. You don’t need shoes for your yoga practice.

  • Bring a mat if you have one and a water bottle. We also have mats available to borrow if you do not have your own.

  • Yes, mats are available for your use freely!

  • Unfortunately we do not have space in the studio for students to leave their mats. If you don’t want to bring yours, you’re welcome to borrow one of ours for free!

  • Yes, we have a gender neutral bathroom with two private shower cubicles for you to utilise pre or post class. 

  • No. You will need to bring your own towel.

  • Our classes are warm, but not hot.
    We have heating for cooler days and our studio is elevated, warm and gets a lot of sunlight.

  • If you have an injury, please get the all-clear from your doctor before attending our classes. Make the teacher aware of all injuries before the class. Listen to what your body is telling you and move accordingly. Please do not practice if you have a cold or flu. Stay home and rest, and remember to cancel any class bookings.

  • We know that life doesn’t always run on time. To keep the space safe and to support a calm start for everyone, our doors are locked once class begins.

    We recommend arriving at least 5 minutes early so you have time to settle in and land before practice. If you do happen to be late, we won’t be able to let you in. Class credits are usually non-refundable, though in special circumstances we’re happy to chat things through on a case-by-case basis.

  • As an inner-city studio, there are many options for parking close by.

    Centrepoint Car Park is just a five-minute walk and is open 7:30am - 6:15pm weekdays, 8:30am - 5:15pm Saturdays, and 9:30am - 4:15pm Sundays.

    Argyle Street Car Park is also about five minutes on foot, open 6:30am - 10pm each day.

    Melville Street Car Park is around seven minutes walk, open 8:30am - 6pm weekdays, Saturday’s 9am - 4pm.

    Watchorn Street Car Park is roughly a ten-minute walk and open 24/7.

    For those who prefer a bit of a stroll, on-street parking in the Sandy Bay area takes around 15-20 minutes to reach the studio.

Class Bookings + Cancellations

  • You can book classes via our website, the Momence app or directly at the studio.

  • Students may be automatically added to a class from the waitlist up to 5 hours before the class start time, at which time an email and text message will confirm the booking.

    Within 5 hours of a class start time, the waitlist order will no longer apply. If a spot becomes available, the system will notify all students on the waitlist. The first to respond will receive the booking, which will be held for 15 minutes before release if unclaimed.

  • To allow all students a fair chance to attend, cancellations should be made as soon as possible if students are unable to attend.

    Cancellations made up to 2 hours before class start time will not incur a penalty. Cancellations within this window will result in the class being forfeited (for Drop Ins, Class Packs and Two Folde Memberships).

    If you have an unlimited membership, you will only be charged if you late cancel or no show three times in one month.
    If you late cancel or no show three times in one month, you will be charged $10.

    Cancellations must be made via the Studio’s app or website. Phone, email, or social media cancellations are not accepted.

Membership and Accounts

  • Concession discount applies if you hold a

    • current and valid healthcare card

    • pension card

    • student card

      Email hello@foldeyoga.com with an image of your concession card to claim your discounted membership

  • Yes. Please send us an email to hello@foldeyoga.com to do so.

    Direct debit memberships are allowed one pause every three to six months for a minimum of two weeks.

    One pause can be issued during the initial contract period.

    The same applies for 6 and 12 month memberships.

    You will need to email us minimum 5 days in advance to pause your membership.

  • To add or update a card, from the ‘Home’ screen in our app, head to ‘Account’ and select ‘Payment methods’ then ‘Add a new card’.

    Alternatively, you can update these details with us in the studio by calling us or by signing in to your account here.

  • If you have forgotten your password, please select ‘Forgot Password?’ on our app's ‘Log In’ screen. If you still need help, please email the studio and we'll send you an email that prompts you to create a new password.

  • If you’d like to cancel or pause your membership please email us at hello@foldeyoga.com.
    We will need 5 days notice to cancel and your membership will cease at the end of the next billing period.

    Please note, most memberships have a lock in contract of 10 weeks. You will be unable to cancel during this timeframe as per the details in your contract.

  • Unfortunately not, these packs are heavily subsidised and designed to be used within a fixed period; they cannot be paused or extended. Only our memberships can be paused.

  • As per our Terms, we don't offer extensions on Intro Offers or Class Packs for change of mind, injury, illness, change of address, or any other reason, including the inability to utilise all classes before pack expiration.

  • Yes, gift cards are available online via our app or website. Alternatively, you can purchase a gift voucher in house.

  • As per Australian consumer law, you have three years to utilise your gift voucher.

  • Yes! We have a postpartum membership for new mothers. You can find these at the bottom of our ‘memberships and pricing’ page.

Workshops + Events

  • Folde is a hub for yoga education in Hobart. We offer workshops and events that align with our ethos and values. Please reach out via the contact form to see if we can work together to bring great yoga, movement and mindfulness practices to nipaluna.

  • Student cancellations for Workshops

    All workshop ticket purchases are final and non-refundable.

    If you are unable to attend, you may request a studio credit with a minimum of 14 days notice prior to the event. To do so you will need to email hello@foldeyoga.com.

    Tickets may be transferred to another person with at least 48 hours notice by contacting the studio via email at hello@foldeyoga.com.

    Late entry to events will not be permitted.  Please ensure you arrive 10 minutes before the advertised start time.

    • If you are unable to attend due to medical or emergency reasons, please contact us as soon as possible. In some cases, a partial refund or credit may be offered at Folde's discretion.

    Student cancellations for Courses

    All course purchases are final and non-refundable. 

    Late entry to workshops will not be permitted.  Please ensure you arrive 10 minutes before the advertised start time.

    We understand that plans can change, and we do our best to accommodate unforeseen circumstances. However, due to the limited capacity of our trainings and the preparation required to deliver them, the following cancellation policy applies:

    • All course bookings are non-refundable within 30 days of the scheduled event.

    • Cancellations made more than 30 days in advance may be eligible for a partial refund, minus a cancellation fee, depending on the nature and length of the training or course.

    • No refunds, credits, or transfers will be issued for cancellations made within 30 days of the course or for no-shows.

    • If you are unable to attend due to medical or emergency reasons, please contact us as soon as possible. In some cases, a partial refund or credit may be offered at Folde's discretion. Contact us via email at hello@foldeyoga.com

    We appreciate your understanding and support of our small, independent studio.

Pre + Post Natal

  • You are welcome to attend any and all classes, however depending on your preference and personal experience, you may prefer to attend slow flow or yin classes, especially in the third trimester.  Please let your teacher know that you are pregnant so we can accommodate your needs.

  • We don’t currently offer pre + post natal specific classes, however Sandy, Claire, Alex and Hayley are all trained and will be happy to help you modify. We reccommend getting the all-clear from your medical professional before attending class.

  • While it is generally safe to return to exercise 12 weeks postpartum, we recommend checking with your medical professional for abdominal and pelvic floor check up before participating in regular classes again.

  • Yes! Hayley, Sandy, Alex and Claire.